Step 01
Initial Enquiry & Consultation
Contact us by phone, WhatsApp, email, or our website form. Tell us what you need to move, where from, and when. Our team will assess your requirements and advise on the most efficient and cost-effective approach.
- Free initial consultation
- Mode of transport recommendation
- Estimated transit time
- Preliminary cost guidance
Step 02
Detailed Quotation & Agreement
We provide a transparent, itemised quote covering all costs — freight, port handling, Uganda customs duties, taxes, and MCL handling fees. No hidden charges. Once agreed, we issue a formal service agreement.
- Itemised cost breakdown
- Duty and tax computation
- Payment terms clarified
- Service agreement issued
Step 03
Booking & Origin Arrangements
Our team books freight space with our partner carriers, arranges origin-side documentation (Bill of Lading, export certificates, inspection reports), and coordinates with suppliers or auction houses on your behalf.
- Freight booking confirmed
- Pre-shipment inspection arranged
- Export documentation prepared
- Cargo collection coordinated
Step 04
Shipping & Transit Monitoring
Your cargo is loaded and in transit. We track its progress in real time and provide regular updates. If any issues arise mid-transit, our team handles them proactively so your shipment stays on schedule.
- Real-time cargo tracking
- Vessel/flight ETA updates
- Transit issue management
- Pre-arrival notification
Step 05
Customs Clearance at Entry
When your cargo arrives at Entebbe Airport, Malaba, Busia, Mombasa, or any other Uganda entry point, our clearing agents process all URA documentation, compute duties, and coordinate cargo release as efficiently as possible.
- URA declaration filed
- Duty and tax payment coordinated
- Physical inspection facilitated
- Cargo release arranged
Step 06
Final Delivery to Your Location
Cleared cargo is loaded onto our GPS-tracked fleet for delivery to your address — your home, office, warehouse, or site anywhere in Uganda. We confirm delivery with a handover note and photo documentation.
- GPS-tracked vehicle assigned
- Delivery schedule confirmed
- Safe handover at destination
- Delivery confirmation provided
REAL-TIME UPDATES
Already Have a Shipment With Us?
Contact your MCL account manager directly for a real-time status update on your cargo.
WHY IT WORKS
What Makes MCL Different
One Point of Contact
From first call to final delivery, you deal with a single MCL account manager — no being passed around.
Fully Documented
Every stage is documented. You receive copies of all shipping and customs documents as a matter of standard.
Proactive Communication
We do not wait for you to ask. If something changes, we tell you first and come with a solution.
Ready to Start Your Shipment?
Reach out today and we'll walk you through the process with a free consultation and no-obligation quote.
Request a Quote